Opportunity Details

Housing, Hunger or Homelessness
Homeless, Low-income communities
Other,Caring for People,Event Organizing

Age Minimum (with Adult): 18+, Minimum Age:18+, Court Ordered Volunteer - Allowed

Navigators for Project Homeless Connect

The goal for the event, and its high level of volunteer involvement, is to eliminate some of the barriers people experience as they seek to access the very services that might help them start the return journey to stable lives. You will support clients from entrance to exit. You do not have to have any experience in social services or working with individuals experiencing homelessness, just a desire to help those in need. Navigators act as guides, escorting clients to the areas where they can get food, services, and appointments.
  • Meet and welcome your client at Intake, then take them through a structured set of questions.
  • You will stay with one client from the time the client enters the exhibit hall through discharge (this may take a few hours or all day).
  • If you finish escorting one client and still have time, you will greet another client at Intake and guide that client through the service areas.
  • Volunteers need to stay for their entire shift.
Parking is available in the Greater Richmond Convention Center parking garage at Marshall St. and 3rd St. for $7. There is limited availability in the lot across from the garage for $5, and free street parking may also be available.

Bring ONLY what you need. Don't bring valuables. No secure storage is available for volunteers' belongings. If it is a cold day, we will provide limited storage for heavy coats, but can accept no responsibility for items. Wear comfortable, casual clothing; sneakers or other comfortable shoes are recommended. Short-sleeved event t-shirts are provided for all volunteers. Lunch, snacks, and coffee will be provided.

Training will be on site the day of, from 8-8:30am for the 8am-12:30pm shift and 11-11:30am for the 11am-3:30 shift.

Registration will close 48 hours in advance.

Note: Homeward is indebted with gratitude to each of you for your continued support in the fight to end homelessness. Due to high volunteer support from corporate and community partners, Homeward is limiting public volunteer registration for this event. This is to ensure that the clients of Project Homeless Connect are served by an organized event, and that each volunteer enjoys an engaging experience.  Virginia Supportive Housing, one of Homeward's homeless services partners, is an alternative option where you may be able to volunteer outside of this event.

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